Terms & Conditions

These Terms & Conditions (the "Agreement") apply to the Calo application, including, without limitation, the Calo iOS app, Android app, or web app (collectively, the "App"), and the Calo website (the "Site"). As used in these Terms & Conditions, "Calo", "us", or "we" refers to Calo Inc. and its subsidiaries and affiliates.

BY ACCESSING OR OTHERWISE USING THE APP, YOU AGREE TO THESE TERMS & CONDITIONS IN THEIR ENTIRETY.

By creating an account or placing an order, and by ticking the acceptance box, you confirm that you have read and accept these Terms & Conditions. If at any time you do not accept all of these Terms & Conditions, you must immediately contact us and stop using all or any part of the App.

If you place an order through the App, you are responsible for ensuring that your order is correct and you have designated the proper address for delivery. You acknowledge that you have full legal capacity and are at least eighteen (18) years of age.

If you pay by card or another electronic payment method, we may place a temporary pre-authorization hold to verify that funds are available. If your order is modified before delivery, any additional amount will be charged to the same payment method, and any reduction will be released or refunded.

You may cancel your subscription within two hours of confirmation for a full refund. After that, you may cancel future deliveries in accordance with Section 7.5, and we will refund the unused portion of any amounts paid for deliveries not yet prepared, less any amounts required by applicable law. Nothing in these Terms & Conditions limits any non-waivable right you have under applicable consumer protection law.

We will attempt to deliver your order as soon as possible. We reserve the right not to deliver: outside our designated delivery times; outside our delivery zone; in inclement weather or dangerous driving conditions; to minors; to customers in public establishments; or in those instances in which we believe our delivery would conflict with, compromise or affect our business. If we are unable to deliver your order because you provided an inaccurate address, you will be charged for your order, even if we are unable to deliver your order. If you request that your order be left at your door or another location, you will be charged, and we will have no further liability for loss of product, spoilage, theft, infestation or damage caused by others, for any delivery left in the specified location. If you request that your order be delivered to you personally and we are unable to locate you at the address provided, we will attempt to contact you by phone or SMS. If you are not at the designated location at the time of delivery and we are unable to contact you, you will be charged for your order. We will make at least two reasonable attempts to contact you by phone or SMS before treating a delivery as failed.

We may engage third-party delivery service providers (each, a "Delivery Partner") to deliver your order. We will disclose to Delivery Partners only the personal data necessary to complete delivery (name, delivery address, phone number and order details), on the legal basis described in our Privacy Policy, and in compliance with the Personal Data Protection Law and its Implementing Regulations.

If you order an item that is not in stock, we will attempt to contact you to provide you with an opportunity to designate a replacement item. If a replacement item is not designated, the original item will be removed from your order and you will not be charged for it. If none of the items in your order are available, we will attempt to contact you to let you know that your order is being cancelled.

We offer weekly, monthly or annual (each annual plan, an "Annual Plan") subscription plans in which you will receive a specified number of meals each day. The fees for your subscription plan will depend on the number of meals you specify and will be shown on the order page.

All prices shown on the App are subject to change at any time. The price available through the App reflects the price available at the current time, in your current market area, and supersedes any and all prior prices for any product or plan. For existing subscribers, Calo will provide at least seven (7) days' advance notice of any price increase to your subscription plan; your continued subscription after the effective date of the increase constitutes acceptance of the new price. We may offer promotional pricing, frequency discounts, incentive pricing, loyalty discounts and other alternative pricing structures for some or all of our subscription plans to some or all of our customers from time to time at our discretion. We reserve the right to discontinue, modify or extend such pricing at our discretion without prior notice to you. If you do not accept a price increase, you may cancel your subscription before it takes effect without penalty, and any amounts you have prepaid for deliveries after the effective date will be refunded to your original payment method.

For details on payment authorization, billing frequency, and applicable charges for your subscription plan, please see the Payment section.

You can pause your order, skip a delivery, reschedule a delivery, or edit your meals any time before midnight (12:00 AM) the day before your order is scheduled for shipping. No cancellations, skips, rescheduling, or changes of any kind can be made after midnight (12:00 AM) the day before your order is scheduled to ship. For example, if your order is scheduled to be received on Tuesday, it is scheduled to ship on Monday, and therefore, you can cancel, skip, reschedule, or edit any time at or prior to 11:59 pm on Sunday.

You can pause or cancel your subscription at any time in the App or by contacting us at subscription@calo.app. Pausing or cancelling your subscription does not extend the validity period of any Wallet balance, which is governed exclusively by Section 12.

You are responsible for any meals ordered prior to the pausing or cancellation of your subscription plan. Following the pausing or cancellation of your subscription plan, or during any period of suspension, Calo will not send you marketing or other promotional materials unless you have separately and affirmatively opted in to receive such communications, in compliance with applicable anti-spam and electronic marketing regulations. You may provide or withdraw your consent to receive marketing communications at any time by updating your communication preferences in the App or by contacting us at support@calo.app. Withdrawal of consent will not affect the lawfulness of any marketing communications sent prior to such withdrawal.

Refunds on cancellation of a subscription are governed by Section 3. If you are a subscriber or you pre-order two days ahead and you cancel an individual order on the day of delivery, Calo may, at its discretion, refuse to credit the amount of the order to your Wallet as Customer Funded Balance or refund it to your original payment method.

Calo may, from time to time, offer promotions or other contests in which you may receive food items, merchandise and other items (each, a "Promotion", and where entry or selection is competitive, a "Contest"). By entering a Contest, you agree to be bound by these Terms & Conditions. Any violation of these Terms & Conditions may result in disqualification from the Contest. All decisions regarding this Contest shall be made by Calo, and all such decisions are final and binding in all respects. The prizes will be determined by us in our sole discretion and may be changed, altered or substituted by us before or during the term of the Contest. Any amounts discounted from the total invoice as part of a promotion shall not be refunded.

We make no warranties, representations or guarantees express or implied, in fact or in law, with respect to any contest. Any attempt by you to deliberately undermine the legitimate operation of  any contest may be a violation of Criminal and/or Civil, and should such attempt be made, we reserve the right to immediately cancel your account and to seek remedies and damages (including without limitation Attorneys’ Fees’) from you to  the fullest extent permitted by Law.

Calo provides information regarding its products for informational purposes only. Any weight loss and health results mentioned on the App, whether by Calo or others, are not guaranteed. Your results may vary considerably from those described through the App. You expressly acknowledge that Calo does not make any express or implied claims or guarantees that you will achieve or maintain any specific results through your use of Calo’s subscription service. Calo does not refund any payments or agree to cancel your participation in a subscription plan based on your failure to achieve your desired results.

Calo subscription plans are not medically supervised. You should seek the advice of a physician or dietary consultant before starting any dietary program to ensure it is suitable for your specific dietary needs. Calo does not suggest or represent that any of our programs have been approved for your individual use by a physician or other medical professional. In addition, Calo does not guarantee the absolute accuracy, completeness, or usefulness of any nutritional information for any subscription plan, as minor variations may occur due to ingredient substitutions, seasonal availability, or preparation methods; Calo does not adopt, endorse, or accept responsibility for the accuracy, completeness or usefulness of any nutritional information provided.

7.9.1. This Section 7.9 applies exclusively to customers who receive subscription plan deliveries in the United Arab Emirates ("UAE Customers"). Meals delivered to UAE Customers may be supplied in insulated, reusable cooler bags that remain the property of Calo (each, a "Cooler Bag").

7.9.2. As a condition of receiving deliveries in Cooler Bags, UAE Customers are required to pay a refundable deposit of two hundred United Arab Emirates dirhams (AED 200) (the "Cooler Bag Deposit"). The Cooler Bag Deposit will be held in your account for as long as your subscription continues. The Cooler Bag Deposit is held separately from, and does not form part of, your Wallet balance, may not be applied toward any purchase through the App, and is not subject to the expiry provisions of Section 12.

7.9.3. Subject to Sections 7.9.4 to 7.9.6, the Cooler Bag Deposit, less any amount deducted or forfeited in accordance with this Section 7.9, will be refunded to you upon the complete termination of your subscription. For the purposes of this Section 7.9, pausing your subscription, or skipping or rescheduling a delivery, does not constitute complete termination of your subscription.

7.9.4. You are responsible for returning each Cooler Bag in good condition, subject to reasonable wear and tear. Calo reserves the right to deduct from, or forfeit, the Cooler Bag Deposit an amount proportionate to the cost of the affected Cooler Bag(s) if any Cooler Bag: (a) is returned damaged beyond reasonable wear and tear, or in a condition that renders it immediately unusable; or (b) is not returned to Calo within fourteen (14) days after Calo's request for its return or, if earlier, by the complete termination of your subscription (an "Unreturned Cooler Bag"). If an Unreturned Cooler Bag is subsequently returned in usable condition before the Cooler Bag Deposit is refunded, any amount deducted in respect of that Cooler Bag will be restored to the Cooler Bag Deposit.

7.9.5. If any Cooler Bag is not returned, is returned damaged beyond reasonable wear and tear, or is returned in an unusable condition on more than two (2) occasions, Calo will impose an additional charge of two hundred United Arab Emirates dirhams (AED 200). This additional charge is a separate charge for repeated non-return of, or damage to, Cooler Bags and does not represent compensation for the cost of any Cooler Bag. It applies in addition to, and not in substitution for, any deduction or forfeiture under Section 7.9.4, and you authorize Calo or its third-party payment processor to charge such amount to your payment method in accordance with the Payment section.

You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Generally, shipping is handled by a third-party courier. When you purchase meals from our Site or the App, any shipping times shown are estimates only. Actual delivery dates may vary. You may not purchase meals for resale or commercial redistribution unless explicitly agreed to in writing.

Once the meals are delivered to the designated delivery address (including by leaving the package at the door, reception area, or other location as instructed), ownership and the risk of loss pass to you. Following delivery, you, and not Calo, are solely responsible for the proper and safe preparation and storage of the meals. By ordering any of our meals, you agree to use our meals at your own risk.

Certain Calo meals may not be available in all geographical areas. To receive shipments, you must live in a residential apartment or home, or receive permission from your employer or business owner to receive shipments to a business address.

If you are not at the registered address when your shipment arrives, in certain geographical areas, the courier will generally leave the package for you at your door or in the reception area, unless other delivery instructions have been communicated to you. Depending on the season and temperature in your geographic area at the time of delivery, advance planning by you should be made for immediate and proper storage of your meals prior to consumption. If something is missing from your shipment, please contact us at support@calo.app.

In the case of inclement weather or other events beyond our control that interfere with our ability to deliver your order, we will attempt to deliver your order as soon as reasonably possible. If timely delivery of your meals is not feasible, we may cancel your meal delivery for the period so affected and issue you a credit or refund of the purchase price for that meal delivery.

You are responsible for inspecting all meals for any damage or other issues upon delivery. In addition, you are solely responsible for determining the freshness of the meals you receive. To maintain the quality and integrity of our meals, we recommend that you immediately refrigerate all perishable items upon delivery or purchase and follow the Saudi Food and Drug Authority (“SFDA”) instructions on refrigeration and food safety. We also recommend that you use a food thermometer to ensure that all meat, poultry, seafood and other applicable items are cooked to the SFDA’s recommended internal temperatures. Failure to follow safe food handling practices and temperature recommendations may increase the risk of foodborne illness. In addition, pregnant women, young children, the elderly and individuals with compromised immune systems should follow the Saudi Food and Drug Authority’s recommendations on food consumption for at-risk groups. All Calo production facilities actively store, portion, and distribute ingredients that contain major food allergens determined by the Saudi Food and Drug Authority (cereals containing gluten, crustaceans, fish, eggs, peanuts, mustard, tree nuts, sesame, milk, molluscs, sulphites, lupin, celery and soybeans, and their products). While Calo takes precautions to reduce the risk of cross-contamination between ingredients and food products, cross-contamination may unintentionally occur during production and transit, which may cause meals or other products offered in connection with Calo's meal delivery service to contain some or all of those allergens. Customers with known food allergies or sensitivities, including those at risk of anaphylaxis, should exercise extreme caution and consult a healthcare provider before ordering. If you suspect that you have an allergic reaction or other adverse health event, immediately contact your health care provider or call emergency services. In addition, due to the variable nature of ingredient availability, nutritional information provided by Calo may differ from the nutritional information published.

In certain cases, Calo may permit you to order and receive products, information and services from third parties that are not owned or operated by Calo. In such instances, Calo acts only as the link between you and such third parties. The purchase, payment, warranty, guarantee, delivery, maintenance and all other matters concerning the merchandise, services and/or information ordered or received from such third parties are covered by their respective customer agreements and policies and are matters that should be addressed solely between you and such third parties. Calo makes no representations or warranties of any kind, express or implied, regarding the merchandise, services and/or information received from such third parties, and the fact that Calo makes such products, information, and services available to you should not be construed as an endorsement of the third parties and/or the products, services, and information that they provide. You agree that Calo shall have no obligation and incur no liability to you in connection with any products, information and/or services from third parties that are not owned or operated by Calo, except to the extent that Calo's negligence or willful misconduct directly contributes to any loss or damage.

When you register for a subscription plan, you agree that Calo or its third-party payment processor is authorized to charge you weekly in advance for your subscription plan, plus any taxes, delivery fees, or other applicable charges, for as long as your subscription plan continues. All plans are continuous auto-renewing subscription plans, meaning your subscription will automatically renew at the end of each billing period and you will be charged the applicable fee until you pause or cancel your subscription in accordance with Section 7.5. All payments will be charged automatically in advance weekly, on or before the day the first order for that week is scheduled to ship.

12.1 Definitions.

12.1.1 "Wallet" means the in-App balance facility available to you where you use the App, and Your Wallet may hold two categories of balance: "Customer Funded Balance" and "Calo Given Credit".

12.1.2 "Customer Funded Balance" means funds you add to your Wallet balance through a top-up transaction using an accepted payment method; and

12.1.3 "Calo Given Credit", credit issued to your Wallet by Calo in its discretion, including, without limitation, loyalty points, promotional credit, compensation credit, referral credit, or goodwill credit.

12.1.4. "Gift Card" means a digital code, purchased or issued by Calo (including co-branded partner variants), redeemable by the recipient for credit toward purchases through the App.

12.2.1. You may add funds to your Wallet as Customer Funded Balance using the payment methods made available in the App from time to time. Top-up amounts are subject to minimum and maximum limits set by Calo, which may vary by market and which Calo may change in its discretion. Top-up transactions are processed in the local currency of your market and are non-reversible once completed, except as set out in Section 12.2.3.

12.2.2. Your Wallet balance may be applied toward eligible purchases through the App at checkout. Where both Customer Funded Balance and Calo Given Credit are available, Calo Given Credit will be applied first, followed by Customer Funded Balance, unless you elect otherwise where the App permits. Wallet balance cannot be combined with certain coupon or cashback promotions where these are stated to be mutually exclusive at the point of redemption.

12.2.3. Customer Funded Balance is refundable to your original payment method upon request, subject to Calo's standard refund processing timelines and any processing fee disclosed at the time of top-up, which shall be proportionate to the actual cost incurred. Calo Given Credit is non-refundable and has no cash value, and may not be withdrawn, transferred, or exchanged for cash under any circumstances.

12.2.4. Wallet balance, in both categories, expires 12 months after the issuance date, irrespective of whether the balance has been partially used or whether the account remains active. The sole exception is Wallet balance for the Annual Plan, which expires 24 months after the issuance date, irrespective of whether the balance has been partially used or whether the account remains active.

12.2.5. Unless a different expiry period is expressly stated elsewhere; for example, and without limitation, the expiry date explicitly stated under Loyalty Points once they are issued, Wallet balance in both categories expires twelve (12) months after its date of issuance. This applies whether or not the balance has been partly used and whether or not the account remains active.

12.2.6. Any balance that remain unused in you Wallaet at the end of their validity period or upon closure of your account expire automatically and are considered forfeited. You can check your remaining credits and their expiry dates under your account in the Calo app.

12.2.7. Expired Calo Given Credits are not refundable, have no cash value, and cannot be transferred, exchanged or reinstated. Calo reserves the right to modify the terms and validity of the Calo Given Credits at any time.

12.2.8. No delivery can be scheduled after your wallet balance expiration date.

12.2.9. Calo reserves the right to suspend Wallet balance, including Customer Funded Balance, where it reasonably suspects fraud, abuse, or violation of these Terms & Conditions, pending investigation and to the extent permitted by applicable law. Following the conclusion of an investigation, Calo may forfeit Wallet balance to the extent that fraud, abuse, or a material violation of these Terms & Conditions is confirmed; otherwise, suspended Customer Funded Balance will be restored.

12.2.10. Calo may change these Wallet terms at any time, and will give you at least [30] days' prior notice of any material change adverse to existing balances by posting a notice on the App or sending an email to the address associated with your account. Your continued use of the Wallet after the effective date of any such change constitutes your acceptance of the updated terms.

12.2.11. You may purchase a Gift Card for delivery to yourself or to a third-party recipient, and Calo or a Calo business partner may issue Gift Cards as part of a co-branded program. Gift Cards are issued in fixed or customer-selected denominations as made available at the point of purchase.

12.2.12. Gift Cards are redeemed by entering the code through the App, and successful redemption credits the recipient's account in accordance with the redemption model then in effect. Each Gift Card code may be redeemed once, in full, and may not be partially redeemed or split across multiple accounts unless otherwise stated. Gift Cards may be redeemed only by a person with a valid Calo account in a market where Calo operates.

12.2.13. Each Gift Card carries an expiry date no earlier than twelve (12) months from the date of issuance, as disclosed to the purchaser or recipient at the time of purchase or gifting, and any unredeemed Gift Card is forfeited on expiry without compensation.

12.2.14. Gift Cards are non-refundable once purchased, except where required by mandatory applicable law. Once redeemed, Gift Card value is credited to the recipient's account, is treated as Calo Given Credit or its equivalent, and may not be transferred back or exchanged for cash. An unredeemed Gift Card code may be shared by the purchaser with the intended recipient but is not otherwise transferable or resalable.

12.2.15. Where a Gift Card is issued under a co-branded partnership (for example, a partner-branded design), its redemption value and terms are as set by Calo regardless of partner branding, and the partner is not a party to your relationship with Calo under these Terms & Conditions. Calo is not responsible for, and is not bound by, any representations, warranties, or promotional claims made by a co-branding partner regarding a Gift Card that are not expressly set out in these Terms & Conditions.

12.2.16. Calo reserves the right to void any Gift Card, and any credit resulting from it, where the Gift Card was fraudulently obtained, duplicated, or used in violation of these Terms & Conditions.

12.2.17. Customer Funded Balance with a Payment Date on or before 15 November 2025, other than credits purchased under an annual plan, remain valid until 16 November 2026 and expire on that date if unused.

All right, title and interest in the App, including all copyrights, patents, trade secrets, trade dress and other proprietary rights, and any derivative works thereof, shall belong solely and exclusively to Calo or its licensors. Nothing in these Terms & Conditions or otherwise will be deemed to grant to you an ownership interest in the App, in whole or in part.

All content included on the App, such as recipes, meal planners, guides, shopping lists, sales flyers, text, graphics, logos, images, button icons, audio clips, video, photographs, data, music, software, and other material (collectively, "Content") is owned or licensed by Calo or its licensors and is protected by copyright, trademark, patent, trade secret or other proprietary rights and these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed.

Calo grants you a limited license to access and make personal use of the App and the Content for NONCOMMERCIAL PURPOSES ONLY and only to the extent such use does not violate these Terms & Conditions, including, without limitation, the prohibitions listed in Section 17 (Unlawful or prohibited uses). You may download, print, and copy Content for personal, non-commercial purposes only, provided you do not modify or alter the Content in any way, delete or change any copyright or trademark notice, or violate these Terms & Conditions in any way. Accessing, downloading, printing, posting, storing, or otherwise using the App or any of the Content for any commercial purpose, whether on behalf of yourself or on behalf of any third party, constitutes a material breach of these Terms & Conditions.

Calo and the Calo logos and other related marks, design marks, product names, feature names and related logos used in the App are trademarks of Calo and may not be used, copied, or imitated, in whole or in part, without the express prior written permission of Calo. In addition, the look and feel of the App constitutes the service mark, trademark and/or trade dress of Calo and may not be copied, imitated or used, in whole or in part, without the express prior written permission of Calo. Calo’s trademarks and/or trade dress may not be used in connection with any product or service in any manner that is likely to cause confusion among customers, or in any manner that disparages Calo or suggests a sponsorship, affiliation or endorsement by Calo. All other trademarks, service marks, logos, slogans, domain names and trade names are the properties of their respective owners.

The App may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. As a condition of your use of this App, you warrant to Calo that you will not use the App for any purpose that is unlawful or prohibited by these Terms & Conditions. Whether on behalf of yourself or on behalf of any third party, unless you have the express prior written consent of Calo, YOU MAY NOT:

You may be required to register with Calo in order to access certain services or areas of the App. If you are required to register with Calo, we may not be able, or we may refuse, to provide you with the user name you request. Your user name and password are for your personal use only. If you use the App, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and mobile device, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to Calo including those set forth in these Terms & Conditions.

If the App includes push notifications or other mobile communication capability, you hereby approve our delivery of electronic communications directly to your mobile device. These notifications may include information regarding your order, such as a confirmation of our receipt of your order, the status of the delivery, or a notice that your order has been delayed or cancelled. The notifications may be in the form of a badge, alert, or pop-up message, and may be delivered to your device even when the App is running in the background. You have the ability, and it is your responsibility, to control the notifications you do, or do not, receive through your device.

Calo may at any time: (i) modify or discontinue any part of the App; or (ii) offer opportunities to some or all App users. Calo reserves the right to make changes to these Terms & Conditions at any time. Each time you use the App, you should review the current Terms & Conditions. You can determine when these Terms & Conditions were last revised by referring to the "LAST UPDATED" legend at the bottom of these Terms & Conditions. Your continued use of the App will indicate your acceptance of the current Terms & Conditions; however, any material change to these Terms & Conditions after your last usage of the App will not be applied retroactively. Except for such material changes, the Terms & Conditions that were in effect at the time any claim or dispute arose between you and us will be applied.

Calo reserves the right, without notice and in its sole discretion, to terminate your account or your use of the App and to block or prevent future access to and use of the App (i) if you violate any of these Terms & Conditions, (ii) for any other reason, or (iii) for no reason. Upon any such termination, your right to use the App will cease.

Upon termination, all provisions of these Terms & Conditions which are by their nature intended to survive termination, and all representations and warranties, all limitations of liability, and all indemnities, shall survive such termination.

If the App allows you to submit reviews, comments, and other communications, photos, videos, or any other content ("User Content") through or to the App, Calo welcomes such User Content as long as the User Content submitted by you complies with these Terms & Conditions. You agree that any User Content that you submit: (i) will be accurate; (ii) will not violate or facilitate the violation of any law or regulation; (iii) will not violate any right of a third party, including copyright, trademark, privacy, or publicity rights; (iv) will not cause injury to any person or entity; and (v) will not contain, or provide links to, obscene, profane, or threatening language, malware, political campaigning, commercial solicitation, chain letters, mass mailings, any form of "spam", or any material that could be considered harmful, sexually explicit, indecent, lewd, violent, abusive, or degrading. You are solely responsible for the User Content you submit, and Calo assumes no liability for any User Content submitted by you. You acknowledge and agree that we reserve the right (but have no obligation) to do any or all of the following, in our sole discretion: (i) monitor User Content; (ii) alter, remove, or refuse to post or allow to be posted any User Content; and/or (iii) disclose any User Content, and the circumstances surrounding its transmission, to any third party including, without limitation, delivery services.

For any User Content you submit, you grant to Calo a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, copy, modify, delete, adapt, publish, translate, create derivative works from and distribute such User Content and to incorporate the User Content into any form, medium, or technology, now known or hereafter developed, throughout the world, for the purposes of operating, promoting and improving the App and Calo's services, all without compensation to you. For this reason, do not send us any User Content that you do not wish to license to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. In addition, you grant to Calo the right, without any obligation, to include the name provided along with the User Content submitted by you. We are not responsible for the use or disclosure of any personal information that you voluntarily disclose in connection with any User Content you submit. You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding User Content that you may have under any applicable law under any legal theory.

Content is also provided by third party visitors to the App. Please note that visitors to the App may post content that is inaccurate, misleading, or deceptive. Calo neither endorses nor is responsible for any opinion, advice, information, or statements made by third parties. Calo shall not be liable for any loss or damage caused by your reliance on such information or materials. The opinions expressed by third parties reflect solely the opinions of the parties who submitted such opinions and may not reflect the opinions of Calo.

The App may contain links and interactive functionality that interact with third parties, including social media applications and product manufacturers' applications. Calo is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such application. Before enabling any sharing functions of the App to communicate with any such application or otherwise visiting any such application, Calo strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third party application. The links and interactive functionality for third party applications on the App do not constitute an endorsement by Calo of such third party application. Other applications may link to the App with or without our authorization, and we may block any links to or from the applications, in our sole discretion. YOUR USE OF THIRD PARTY APPLICATIONS AND RESOURCES IS AT YOUR OWN RISK.

IF THE APP INCLUDES HEALTHCARE OR NUTRITIONAL INFORMATION, THAT INFORMATION IS INTENDED FOR EDUCATIONAL PURPOSES ONLY. IT IS NOT INTENDED AS MEDICAL ADVICE FOR INDIVIDUAL CONDITIONS OR TREATMENT; IT IS NOT A SUBSTITUTE FOR A MEDICAL EXAM, AND IT DOES NOT REPLACE THE NEED FOR SERVICES PROVIDED BY MEDICAL PROFESSIONALS.

24.1. We provide information through the App for your information and enjoyment. Your use of the App is strictly voluntary. Because some of the information in the App may relate to modifications to your diet, you agree to use your good judgment and reasonable care prior to making any changes to your lifestyle. By using the App, you assume the risks associated with the activities in which you will be participating. Such risks may include, but are not limited to, the risk of physical injury or other harm, and you are solely responsible for taking proper care to limit your risk.

You knowingly and voluntarily do hereby release, acquit, waive, forever discharge, and covenant not to sue Calo, its employees, agents, any related affiliate and/or subsidiary entities from and against any and all liabilities, costs and expenses (including without limitation, any reasonable fees and expenses of its attorneys and consultants) relating to or arising out of claims arising from your reliance on general informational and educational content offered by Calo through the App, except to the extent arising from Calo's negligence, gross negligence, or willful misconduct.

UNDER NO CIRCUMSTANCES SHALL CALO INC. OR ITS EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APP. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF CALO INC. HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND CALO INC. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND CALO INC. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). IF YOU ARE DISSATISFIED WITH THE APP, ANY CONTENT ON THE APP, OR THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE APP. YOU ACKNOWLEDGE, BY YOUR USE OF THE APP, THAT YOUR USE OF THE APP IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.

"To the maximum extent permitted by applicable law, Calo shall not be liable for any indirect or consequential loss, loss of profit, or loss of data. Calo's aggregate liability arising out of these Terms in any [12-month] period shall not exceed the total amounts you paid to Calo in that period. Nothing in these Terms excludes or limits liability for (a) death or personal injury caused by negligence, (b) fraud, gross negligence or willful misconduct, or (c) any liability that cannot be excluded by law."

As a condition of the use of the App, you agree to indemnify, defend, and hold harmless Calo and its respective employees, directors, officers, agents, vendors, and suppliers from any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the App, including, without limitation, any User Content submitted by you that would constitute a violation of these Terms & Conditions. Calo reserves the right, at your expense, to assume the exclusive defense and control of any Claim subject to indemnification by you, and you agree to cooperate with Calo's defense of such Claim.

Calo's aggregate liability arising out of these Terms in any [12-month] period shall not exceed the total amounts you paid to Calo in that period. Nothing in these Terms excludes or limits liability for (a) death or personal injury caused by negligence, (b) fraud, gross negligence or willful misconduct, or (c) any liability that cannot be excluded by law."

In the case of notices Calo sends to you, you consent to receive notices and other communications from Calo, including posting notices on the App, sending you an email at the email address listed in your profile in your account, or mailing a notice to you at your billing address listed in your profile in your account. You agree that all agreements, notices, disclosures, and other communications that Calo provides to you in accordance with the prior sentence satisfy any legal requirement that such communications be in writing. Notice shall be deemed given (i) 24 hours after an electronic message is sent to the customer’s registered e-mail address, or (ii) in the case of mailing, three days after the date of mailing. You agree that a printed version of these Terms & Conditions and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Notice of any material change to these Terms & Conditions will be given by email or in-App notification.

Calo shall not be liable for any delay or failure to perform any obligation under these Terms & Conditions where the delay or failure results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, government actions, supply chain disruptions, war, terrorism, or utility failures, provided that we use commercially reasonable efforts to resume performance as soon as practicable.

These Terms & Conditions, including policies and information linked from or incorporated herein, constitute the entire agreement between you and Calo with respect to the App and supersede all prior or contemporaneous communications, agreements, and proposals with respect to the App. No provision of these Terms & Conditions shall be waived except pursuant to a writing executed by the party against whom the waiver is sought. No failure to exercise, partial exercise of, or delay in exercising any right or remedy under these Terms & Conditions shall operate as a waiver or estoppel of any right, remedy, or condition. If any provision of these Terms & Conditions is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. You may not assign, transfer, or sublicense any of your rights or obligations under these Terms & Conditions without our express prior written consent. These Terms & Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any dispute, controversy, or claim arising out of or in connection with these Terms & Conditions, or the breach, termination, or invalidity thereof, shall be finally settled by binding arbitration administered by the Dubai International Arbitration Centre (DIAC). The seat and venue of the arbitration shall be Dubai, United Arab Emirates. The arbitration shall be conducted in English, and the substantive law governing the dispute shall be the laws of the Kingdom of Saudi Arabia. The arbitral award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction.

If you have any concerns about Calo or your use of the App, please contact us at support@calo.app with a detailed description, and we will try to resolve it.